Screen printing is one of the most efficient marketing strategies. Are you starting a business? Use screen printing for a commercial sign. Do you want to promote one of your products? Screen print stickers to offer them at any purchase of the desired product. The screen-printing process allows for more personalization, trending among customers, whether they want a T-shirt with their favorite movie or fleet graphics for their small delivery business.
However, screen printing must be combined with the proper marketing strategy to reach the best outcomes. Otherwise, you might print materials that can be useless since your target audience is not interested in stickers or posters. As a screen-printing business, you must extend your area of services and reach out to other small businesses that need you.
Regardless, let’s get into strategizing your screen-printing business.
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Find your market segment
Market segmentation is the easiest yet most complicated method of finding the people who are in need of your products and services. It implies that you create an imaginary version of the perfect customer and try to determine features that would make them choose your business. Some details about the client’s persona include:
- Age: what is the age at which people need screen-printed products?
- Gender: do more men or women need your services?
- Income: what income or jobs have the people that would consider it affordable to purchase from my business?
- Interests: are they passionate about movies, or do they own a small company?
And so on. This persona will suffer minor changes if you decide to offer your services to other businesses rather than regular people because you may need to reach out to different providers or approach a specific market strategy. Despite these nuances, what’s essential to determine is who needs you.
Choose a proper marketing channel
This step wouldn’t be possible without assessing your customer persona because you need to know where they spend their time most; that means learning what social platforms they use frequently. If you can find it, it’ll be easy to choose the proper channel that allows you to reach out to them quickly.
That’s because even if you make thousands of advertisements on a random platform, your efforts will be in vain since your targeted audience does not spend time there. You could find out by simply asking your customers what channel they prefer using. If you want to find a more exact answer, you could research finding the platform your customer persona would engage the most.
You have plenty of platforms to create smooth communication, like:
- Physical channels: trade shows, fairs, associations;
- Traditional media: TV, magazines, banners;
- Online: websites, forums, blogs;
- Email: newsletters (weekly or monthly);
- Social: Facebook, Instagram, YouTube;
People have to find you fast when you’re needed for your services. Otherwise, they might lose interest. So, when someone is looking for Screen Printing in Denver, CO, they need fast results and an optimized website or app that allows them to contact you in a matter of seconds. But for this, you need more than a communication channel; you need to boost your SEO.
Cross-sell
Cross-selling is among the most efficient marketing strategies. It involves recommending an additional product to the customer who’s already purchasing something. For example, when someone asks for illuminated signs for their office, you may suggest they also get facility-wide signage outside the building. They might be interested in your proposal, and you might offer them a discount for both services, and this is how you keep customers loyal.
However, when approaching this method, you must consider your client’s interests more important than the strategy. That means you need to suggest products or services that are really valuable for your customers instead of marking another sale. People can tell when you’re genuinely interested in helping them or just trying to sell more, so you need to be careful when shooting your shot. The trick is to know your customers well. That means being an exceptional seller and asking them questions (but not being too intrusive) while pursuing long-term collaborations.
You can increase customer loyalty through cross-selling. If you’re truly interested in your customer’s needs, it’s safe to say they’ll go back to you each time they need a certain screen-printing service. At the same time, strengthening your customer relationship can turn into customer retention, ensuring a safety net of customers that will support you in more challenging times.
Ask for referrals
Asking for referrals is the least time-consuming strategy you could have, and it’s also one of the easiest methods of generating high-quality sales leads. This is because referred customers are more likely to believe in your trustworthiness as a business since someone familiar has already tested your products.
Asking for referrals regarding your screen-printing services can be easily done through an email where you need to sound like you’re talking to an old friend, so your language shouldn’t be too formal and academic. Always add a personal note to your emails so that your clients feel like they’re given an important task they can’t refuse since you were too straightforward and friendly.
You can also get qualitative referrals by:
- Having a customer loyalty program to reward clients for advocating on your business’s behalf;
- Keep current customers engaged by staying in touch with them post-sale;
- Offering incentives in the form of gift cards;
- Referring to other companies for providing equal compensation;
- aligning with your customers’ values to nurture partnerships;
This practice can increase your overall sales because it creates a powerful social circle of people that are interested in your printing services. If a business owner accepts referring you to their close group, new customers will be looking forward to collaborating with you.
Final thoughts
Boosting your screen-printing business can be easily done if you test a few methods. However, you must know your target audience well and improve your client retention approach to get loyal clients and a brand known for qualitative products, services, and deep customer relationships.
